A cold room fails at midnight.Emma answers before the stock spoils.
Built for refrigeration and climate techs: emergency triage, maintenance windows, and quote requests — answered 24/7.
Live for Refrigeration
Cold rooms, split systems, maintenance — answered fast.
Cold room alarm
Restaurant freezer rising — Emma flags emergency and alerts on-call.
An office that never sleeps
Call, email, form — one inbox, qualified and done.
HalaEmma is how refrigeration teams use AI safely in the business: every request lands structured, prioritized, and ready for your crew. Emma keeps you updated on WhatsApp — you only see the outcome.
- GDPR-compliant · hosted in the EU
- You keep control of routing, scripts, and data
- Pre-trained on typical refrigeration call reasons
Emma · Inbox
live · Refrigeration
- CallBooked
Cold room alarm
Restaurant freezer rising — Emma flags emergency and alerts on-call.
- EmailAnswered
AC service
Summer peak request — Emma books the next free slot.
- WhatsAppSent
Update for you
Emma: Refrigeration lead summarized and routed
- FormQualified
New install quote
Office climate retrofit — Emma gathers square footage and use case.
Every channel, one inbox — while your team stays on the job.
In numbers
Why every refrigeration inquiry counts
24/7
coverage for temperature-critical failures
Minutes
to capture site, system type, and urgency
0
missed weekend emergency calls
Emergency spotted
On-call alerted · customer reassured
How you win
The call you’d otherwise lose.
Emma turns it into a job.
- 01
Answer every alert
Temperature and outage calls never go to voicemail.
- 02
Triage correctly
Emergency vs. maintenance — routed with the right priority.
- 03
Sync to your tools
Jobs land in your software with address, system, and photos.
One brain · every channel
Feed Emma your refrigeration knowledge once.
Then she uses it on phone, email, WhatsApp, web, and scheduling — around the clock. Start with your biggest pain and add channels when you’re ready.
Phone
Answers every call, triages emergencies, books visits.
Replies and sorts inquiries before the customer moves on.
Pushes call + lead summaries straight to your phone.
Website
Captures form leads and keeps your presence working overnight.
Scheduling
Proposes slots and confirms appointments during the call.
Forms
Collects photos, measurements, and serial numbers for the job.
Only 11% of trade businesses use smart software. 4% use AI.
With Emma you join the front of your industry — instead of chasing it.
Ready-made for your day
Templates for typical refrigeration calls.
Click a scenario to see how Emma leads the conversation, asks the right questions, and captures a clean job for your team.
Cold room alarm
Restaurant freezer rising — Emma flags emergency and alerts on-call.
Hi — I need help with cold room alarm. Can someone take this today?
Of course. I’m Emma from the office. I’ll take a few details so we can help you right away — starting with your address and how urgent this is.
Captured for your team
- Contact + address
- Issue & urgency for refrigeration
- Next step booked or routed
Your tools
Emma runs with your software
Bookings land in your calendar, alerts on your WhatsApp, and everything else flows into your tools through n8n or the API — no double entry.
From the trade
What Refrigeration businesses say
“When a cold room fails, every minute counts. Emma gets the details to our on-call tech immediately.”
Nina Berger
Operations, Berger Climate Systems
Secure by default
EU hosting, encrypted calls, recordings under your control.
Always reachable
Nights, weekends, holidays — with your routing rules.
FAQ · Refrigeration
Still curious? Email us or call Emma live and hear her answer.
Can Emma handle F-gas related questions?+
She follows the scripts you set — including compliance questions you want asked before a visit.
Does she work after hours?+
Yes. Nights, weekends, and holidays — with your on-call rules.
Can she book maintenance windows?+
Yes — with your calendar connected she proposes slots that match your service routes.
How does emergency routing work?+
You define temperature thresholds and on-call numbers; Emma follows them every time.
How much does Emma cost?+
Plans start from $79 (€75) a month. A part-time office hire quickly costs $2,000+. Cancel or pause monthly.
Will customers know they’re talking to AI?+
Emma introduces herself as your AI office assistant. In practice, most private customers respond positively — they care that someone answers and their request is handled.
Does Emma write into our software?+
Yes. Emma sends every call, job and booking as a webhook, so with n8n or the REST API jobs land in your CRM/ERP without double entry.
Let Emma run your refrigeration office.
Account in 5 minutes. Emma learns your refrigeration language during onboarding — required questions, routing, and tone included.
- 14 days free, no payment details
- Then from $89 per month
- Cancel monthly
- Your number stays the same